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   1987 >> February >> The Badges Of Our Profession Service Pins  

The Badges Of Our Profession: Service Pins
by Jack Snyder

Reprinted from "Crown Jewels of the Wire", February 1987, page 8

What is the distinguishing mark that enables us to recognize a fellow telephone employee at a glance? "The only sure badge of the telephone profession is the one frequently worn on the lapel or bodice"...according to a 1922 Ohio Bell Telephone Co. magazine. In addition to the bodice in the present day you'd also have to look at the neckline, belt line, wrist, and ring finger on every chance encounter with a stranger to verify if he or she is a member of the Bell fraternity.

Ohio Bell employees had expressed a desire for a service insignia as early as 1921. Suggestions were solicited and 141 designs were submitted by the employees. A committee of long service employees from around the state was appointed to pass judgment and choose a winner. After an extended examination of all of the designs a composite was made from 4 of the best entries.

The pin was a replica of the Ohio State Seal with a large bell imposed in the center. Along with the bell, a bundle of 17 arrows showed Ohio was the 17th state. A sheaf of wheat attests to the state's fertile Ohio Valley. The word "service" radiates from the sun. Surprisingly the committee failed to show the words "Ohio Bell".

 


L to R: 30 year Bell Labs; 5 year Illinois; 5 year Bell System (a "generic" version)

10 years service, New York Tel & Tel Co. Local-Long Distance Logo Bell


35 year A.T.&T. CO. with diamond

An event unique in Ohio telephone history took place on July 27th, 1922, when simultaneously in 20 towns and cities Bell employees gathered to emphasize the joy and dignity of service. The occasion for holding the meetings was for the presentation of 10 Vail awards and 1700 service buttons. Employees with 5 or more years of continuous Bell System service took home their first ever service pin. Pensioners also were recognized with a pin. It was certainly an unprecedented event of great magnitude that instilled more pride in the Bell System family.


L to R: 2 year Illinois Attendance Charm; 3 year operator's
attendance charm (note: plugs at the top and bottom)


L to R: 25 year Illinois; 20 year New England; 10 year Michigan

Strangely enough employees were expected to exchange their button in order to receive one of a higher grade at the 5th year interval. The company went to great lengths to make sure the button was returned before the next level was issued. Retirees were also forced to relinquish their service pin for one that showed the total years of service they had accumulated. This practice extended well into the mid 30's. The company abandoned this practice when employees finally refused to turn in their previous pin.

The pins have changed considerably over the years...in 1952, the name "Ohio Bell" was added in exchange for the word "service". Additional accessories were added in 1955...brooches, bracelets, tie bars and necklaces. The gold standard was attained in 1959, no more bronze or silver pins were made. In 1970, white gold and the new bell were introduced with colored stones that replaced the star system.

Unlike most Bell Companies (and independents)...Ohio Bell didn't use the strict star system. The strict star system equates to 5 years of service per star. Prior to 1959 Ohio Bell used a variation of stars and different metals to signify years of service.

In addition to service pins, safety committee and sales quotas pins were also awarded. They normally don't resemble service pins even though a bell is incorporated in the design.

Charms (or pins) with a number that isn't divisible by the 5 are most certainly perfect attendance awards. Employees prided themselves in winning such awards years ago. In most recent years allegiance to the company has faded considerably. 

Variations of pins abound from the literally hundreds of telephone companies that once existed. Since precedents and practices didn't exist for the independent companies (non-Bell) their pins tend to be more distinctive.

We don't wear our pins like the pioneers use to but we still covet them...after all those 5 or 6 pins represent a lifetime of "service".


GOLD Independent Shield with a chain and bar
that is engraved N.I.T.C. (Northern Indiana Telephone Company)

 



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